- Version 1.0
- Latest update September 24 2020
- Compatible Prestashop , Prestashop Module , Shopify , Shopify Apps
- Rate this item
Apollotheme, the provider of top-quality Prestashop and Shopify themes, apps and relevant highly technical service would like to introduce you to our remarkable support services for customers.
I. Free 6-month support service after purchase:
Right after buying Prestashop or Shopify themes or apps from Apollotheme and other marketplaces, you’re entitled to enjoy a free 6-month support service from Apollotheme. If you’re in need of our support in respect of theme or app download, use, installation or customization (to the extent corresponding to this kind of support service), we’re very happy to be of help.
For receiving our quick support, it’s required for you to provide us with your relevant information in detail as follows:
- The email you used during the purchase
- Transaction ID
- Clearly state where you bought themes or apps
II. Support service afterwards:
After the free 6-month support service comes to an end and you still need our support, it’s possible for you to use one of our support service packages as below.
- 3-month support service worth US$30
- 6-month support service worth US$50
- 12-month support service worth US$80
Using our support service packages will give you the following great benefits:
- Receive complete support from our highly technical team
- Upgrade to new version
- Fix code, CSS with the 100% same design
III. Support channels
Here’s the list of Apollotheme’s support channels for you to choose
+ Email address: [email protected]
+ Live chat box at the website (at the right bottom)
+ Skype: apollothemeservice1 / nhuquynh902004
We’ll get back to you within 24 hours. For weekends or holidays, it may take a bit longer, however, we’ll try our best to reply to you as soon as possible.
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